GRJ Public Adjusters Inc. ("GRJ," "we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect through this website (grjpublicadjusters.com), how we use it, and your rights regarding that information.

1. Information We Collect

Information you provide directly

When you fill out a contact form, request a free claim review, send us an email, or send us a text or call, you may provide us with:

• Your name
• Your email address
• Your phone number
• The address of the property involved in your claim
• The type and circumstances of the property damage
• Any additional information you choose to share with us about your loss or your insurance policy

Information collected automatically

When you visit our website, our hosting provider may automatically log basic technical information such as your IP address, browser type, device type, and pages visited. This information is used to maintain the security and performance of the site and is not used to identify you personally.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry and provide a free claim review
• Communicate with you about a potential or active engagement
• If you choose to retain us, document and pursue your claim with your insurance carrier
• Comply with applicable law, including Illinois insurance regulations

We do not use your information for advertising or marketing campaigns. We do not sell your information to anyone.

3. How We Share Information

We do not sell, rent, or trade your information. We share information only as follows:

• With your insurance carrier and their representatives, only after you have signed a representation agreement with us and only as necessary to document and pursue your claim.
• With service providers we use to process claims, such as estimating software (Xactimate), photo and document storage, and similar tools necessary to handle your claim. These providers are bound by confidentiality obligations.
• When required by law, such as in response to a subpoena, court order, or regulatory request.

4. Cookies and Tracking

This site uses minimal technical functionality and does not currently use third-party advertising trackers. If we add analytics tools (such as Google Analytics) in the future, this Privacy Policy will be updated to reflect that change.

5. Data Retention

We retain inquiry information only as long as needed to respond and to comply with our legal and regulatory obligations as a licensed Illinois public adjuster. Claim files for active and past clients are retained per Illinois Department of Insurance recordkeeping requirements.

6. Your Rights

You may contact us at any time to:

• Request a copy of the information we have about you
• Request that we correct inaccurate information
• Request that we delete information that is no longer needed for an active claim or required by law
• Opt out of any future communications

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. To exercise any of these rights, contact us using the information below.

7. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children. If you believe a child has provided us information, please contact us so we can delete it.

8. Security

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

This site may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Review their privacy policies before sharing information with them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through this page. Continued use of the site after a change constitutes acceptance of the updated policy.

11. Contact Us

GRJ Public Adjusters Inc. is an Illinois licensed public adjusting firm (Lic. #3002993691).